Eldenza

Privacy policy

This page explains which personal data this website processes. In short: as little as possible.

Controller

HJR Transportdienst, owner: Hans-Jörg Rühmann Rudolf-Diesel-Ring 2, 31535 Neustadt am Rübenberge, Germany Email: [email protected] · Phone: +49 151 6851 0653

In brief

This website sets no cookies and uses no analytics, advertising or tracking tools. We only process the data that is technically needed to deliver the pages, and the details you send us yourself in a request.

Hosting, Cloudflare and server log files

This website runs on a virtual private server (VPS) of IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany, in a data centre in Germany. The server cannot be reached directly from the internet: all requests pass, encrypted, through the network of Cloudflare (Cloudflare, Inc., 101 Townsend St., San Francisco, CA 94107, USA), which delivers the website and protects it against attacks and overload. Technically necessary connection data is processed for this, in particular IP address, date and time of access, requested page, amount of data transferred and browser and operating system information. Our server itself writes no access logs with IP addresses. To protect the contact form against misuse, it keeps your IP address in memory for at most 15 minutes. The legal basis is Art. 6(1)(f) GDPR (legitimate interest in a secure and stable operation of the website).

Fonts

The fonts of this website are stored on our own server. No connection to Google or other font providers is made.

Language setting in your browser

When you switch the language, your browser stores this choice locally (local storage, entry “eldenza-lang”) so that the website appears in your language on your next visit. It stays on your device and is not sent to us; you can delete it in your browser settings at any time. The legal basis is § 25(2) no. 2 TDDDG (a function you requested).

Contact and project requests

When you send the contact form, we receive your name, e-mail address, the optional company and phone number, your message and, if you used the project planner, your project summary. We need your name, e-mail address and message to be able to reply. We use these details only to answer your request and to prepare an offer (Art. 6(1)(b) GDPR). The request is stored on our server and forwarded by e-mail to our mailbox at Google Workspace; you receive a short confirmation by e-mail.

Contact by e-mail or phone

If you contact us by e-mail or phone, we process the data you give us (e.g. name, contact details, content of the request) to deal with your enquiry. The legal basis is Art. 6(1)(b) or (f) GDPR.

Recipients and transfers to third countries

Apart from us, the only recipients of your data are our technical service providers, who are bound by our instructions as processors under Art. 28 GDPR: IONOS (server), Cloudflare (delivery and protection of the website) and Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (mailbox and sending of the form e-mails through Google Workspace). Cloudflare and Google are based in the USA or belong to companies based in the USA. Where data is transferred to the USA, this happens on the basis of the European Commission’s adequacy decision (EU-U.S. Data Privacy Framework, Art. 45 GDPR) if the provider is certified, otherwise on the basis of EU standard contractual clauses (Art. 46 GDPR).

Storage period

We delete requests that do not lead to an assignment after twelve months at the latest. If your request leads to an assignment, we keep the data for as long as the cooperation requires and beyond that only where statutory retention obligations apply (under German commercial and tax law usually 6 or 10 years).

Obligation to provide data, automated decisions

Providing your data is neither required by law nor by contract. Without contact details, however, we cannot answer your request. There is no automated decision-making, including profiling.

Your rights

You have the right at any time to access (Art. 15 GDPR), rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR), data portability (Art. 20 GDPR), to object to processing based on legitimate interests (Art. 21 GDPR) and to withdraw consent with effect for the future (Art. 7(3) GDPR). An informal message to [email protected] is enough.

Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The authority responsible for us is the Data Protection Commissioner of Lower Saxony (Die Landesbeauftragte für den Datenschutz Niedersachsen), Prinzenstraße 5, 30159 Hannover, Germany, www.lfd.niedersachsen.de.

Data security

Your data is transmitted encrypted via TLS (HTTPS), and so are the e-mails sent from the form. We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

Changes

We update this privacy policy when our website or the legal requirements change. Last updated: November 2026.

Questions about privacy? Write to [email protected] or call us:

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